Senior Commodities Operations Manager

1 month ago


Singapur, Singapore United Overseas Bank Full time
About the Role

We are seeking a highly skilled and experienced Commodities and Listed Derivatives Operations professional to join our team at United Overseas Bank. As a key member of our Global Market Operations Center, you will be responsible for leading and managing our operations process, providing hands-on management and supervision, and ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Lead and manage the operations process, providing leadership, motivation, and guidance to the operations team.
  • Work and communicate effectively with other functions, including Group Finance, Business Technology Support, Global Markets Front Office, and Business Management, to establish best-in-class operations units.
  • Support the processing, margin management, and settlement of Listed Derivatives, Over-The-Counter (OTC) Commodities Derivatives, Equity Derivatives, and Precious Metal.
  • Manage the reporting and queries to/from MAS, Group Finance, Internal and External Auditors, and Group Compliance and Global Markets Front Office.
  • Work and communicate effectively with the bank's counterparties, customers, and the Front Office to ensure that the team maintains professionalism and service quality.
  • Investigate and resolve customer complaints and operational issues brought to the team's attention.
  • Proactively support and partner with Global Markets to deliver quality service that exceeds customers' expectations.
Requirements
  • Recognized degree in any one or a combination of specializations, including Banking, Finance, Accountancy, or Computing.
  • Minimum 10+ years of work experience in an Operations environment within a financial institution, preferably in OTC derivatives, Listed derivatives, and structured products.
  • Proficiency in Microsoft Office applications, including Excel and Word.
  • Preference will be given to candidates with advanced computing skills, including VBA and SQL, and experience in automating processes and handling large and complex amounts of data.
  • Strong communication and analytical skills, with the ability to work under pressure.

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