E-commerce Operations Lead

6 days ago


Singapore JIAGU TECHNOLOGY PTE. LTD. Full time
The Role

This is a fantastic opportunity for an experienced Operations Manager to join a dynamic team driving innovation in the e-commerce sector.

We are seeking a skilled professional to lead our operations, ensuring smooth execution of projects and exceptional service delivery.

The ideal candidate will have a strong background in operations management, excellent analytical skills, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Develop and implement operational strategies to enhance efficiency and effectiveness
  • Monitor key performance indicators (KPIs) and prepare reports on operational performance
  • Coordinate cross-functional teams to guarantee timely project delivery
  • Collect user feedback and collaborate with technical teams to enhance product features
  • Manage client relationships and promptly address operational concerns
  • Contribute to business development initiatives with insightful recommendations and strategic guidance

Requirements:

  • Bachelor's degree in Business, Management, or a related field
  • At least 3 years of experience in operations management, preferably in tech or e-commerce
  • Familiarity with AI technologies and their business applications is beneficial
  • Strong analytical and problem-solving skills
  • Exceptional project management and organizational abilities
  • Experience with CRM systems and data analysis tools
  • Proficiency in English; knowledge of Mandarin is desirable
  • Ability to thrive in a fast-paced environment and manage multiple priorities

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