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Manager of Product and Customer Insights

2 weeks ago

Singapore ENGINEERINGUK Full time

Cross-functional collaboration is key to success in this role. As a Product and Customer Insights Manager, you will partner with senior business leaders to develop studies and follow-up on actionable findings.

You will lead large and complex studies, including scoping with business leaders, study design, data collection, data analysis, recommendations, and presenting results to senior management.

Strong relationships with stakeholders are essential in this role, allowing you to understand priorities, define the roadmap, and collaborate on studies and actions to improve customers' experience.

Experience influencing and earning the trust of stakeholders and moving business teams to take action is a must. You will also have a strong sense of urgency and commitment, being a self-starter and independent thinker who follows up on responsibilities in a timely manner.

We are a global team made up of diverse profiles, skills, and backgrounds, including Product Managers, Software Developers, Data Scientists, and more.

Bachelor's degree or equivalent required. 4+ years of experience analyzing data and 3+ years of experience in consulting, insights, research, program management, or related fields.