IT Infrastructure Support Professional

4 days ago


Singapore SHIMANO (SINGAPORE) PRIVATE LIMITED Full time

We are seeking a highly skilled IT Infrastructure Support Professional to join our team at SHIMANO (SINGAPORE) PRIVATE LIMITED.

The successful candidate will be responsible for providing level 2 support to all IT hardware and network-related matters, including troubleshooting and rectification of issues. They will also be involved in ad-hoc projects, reviewing and improving processes, developing service documents, and enhancing knowledge management using ITIL as a framework.

Key Responsibilities:

  • Provide Level 2 support to all IT hardware and Network related matters
  • Ad-hoc projects assignment and fulfillment
  • Review and improve processes pertaining to Infrastructure related services
  • Develop and build quality Service document and procedures
  • Enhance and establish Knowledge Management with ITIL as framework
  • Handle and coordinate IT system procurement
  • Assist in Annual Maintenance of Data center
  • System Deployment
  • Assist in Data backup and restoration
  • Coordinate with vendor on network/hardware/software related matters
  • System / Network troubleshooting and rectification
  • Assist in Annual system Audit
  • Asset management

Requirements:

  • 3- 7 years of relevant work experience
  • Minimum Diploma in related fields
  • Ability to communicate with people of various levels
  • Hands-on and a team player
  • Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
  • Networking knowledge a must
  • Microsoft certification will be an added advantage
  • Strong problem-solving skills

Working Conditions:

  • Working Location: Bulim Walk (nearest MRT: Boon Lay)
  • Mondays - Fridays: 8:00am to 5:30pm
  • Uniform & Lunch provided
  • Company transportation at various pickup points (Northern & Western areas of Singapore)

Estimated Salary Range: SGD 48,000 - SGD 72,000 per annum based on experience.

This is an excellent opportunity to join a reputable company like SHIMANO (SINGAPORE) PRIVATE LIMITED and take your career to the next level. If you have the required skills and qualifications, please apply for this exciting role.



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