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Sales Engagement Expert
3 weeks ago
We are seeking a highly skilled Key Stakeholder Engagement Specialist to join our team. This is an excellent opportunity for aspiring professionals in the real estate industry to take their career to the next level.
">Job Description:">
- Identify and engage with key stakeholders to create sales opportunities for our company.
- Qualify potential customers/leads effectively and drive engagement with customers to secure sales appointments.
- Share the value proposition of our products and services with home buyers/sellers, driving cross-selling and upselling of these products/services.
- Handle inbound/outbound enquiries from various channels, including WhatsApp, SMS, in-house messaging systems, and phone calls.
- Be the voice of the customer, channeling feedback to internal stakeholders and coordinating with them to address customer concerns.
- Coordinate and schedule appointments for assigned Real Estate Consultants and assist in maximizing sales opportunities for each call/enquiry.
- Manage multiple threads of communication on WhatsApp/in-house messaging systems and ensure that customer data is accurate and up-to-date.
- Monitor CRM systems to ensure data accuracy and provide support to the Manager on day-to-day operations.
">Requirements:">
- Positive work ethics: Works with minimal supervision and manages own time effectively, takes ownership of work assignments, and is committed to accomplishing tasks on time and with quality.
- Aspiring real estate professionals are preferred but not mandatory.
- Excellent communication skills (written and verbal).
- Fluent in written and spoken English; knowledge of Mandarin is an additional plus.
- Comfortable working with technology and proficient in Google Suite/hubspot.
- Ability to multi-task effectively and have a can-do attitude and problem-solving skills.
- Team player with a strong interest in working with internal stakeholders and customers.
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This is an exciting opportunity for individuals who are passionate about building relationships and providing exceptional customer service. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this role.
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