Service Delivery Manager for Long-Term Service Support

3 weeks ago


Singapore Alstom Full time
Job Summary

We are seeking a highly skilled Service Delivery Manager to lead our Long-Term Service Support (LTSS) project in Singapore. As a key member of our team, you will be responsible for managing and delivering all aspects of the LTSS project, ensuring it meets our high standards of quality, safety, and timeliness.

About Alstom

Alstom is a leading company in the mobility sector, dedicated to solving the most interesting challenges for tomorrow's mobility. We value innovative and passionate individuals who share our commitment to making transportation smarter and more sustainable.

Key Responsibilities
  • Manage and lead the LTSS project, ensuring it meets cost, quality, delay, and performance targets.
  • Develop and implement strategies to improve project efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with cross-functional teams, including engineering, operations, and customer service, to ensure seamless project execution.
  • Maintain strong relationships with customers, stakeholders, and internal partners to ensure effective communication and issue resolution.
  • Analyze data and metrics to identify areas for improvement and develop action plans to address them.
  • Ensure compliance with Alstom's policies, procedures, and regulatory requirements.
Requirements
  • Bachelor's degree in Engineering or related field.
  • Minimum 5 years of experience in project management, preferably in the transportation or maintenance industry.
  • Proven track record of delivering complex projects on time, within budget, and to quality standards.
  • Strong knowledge of business processes, signaling systems design, and services/maintenance principles.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary: SGD $120,000 - $150,000 per annum.
  • Bonus scheme based on individual and team performance.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A dynamic and inclusive work environment that values diversity and creativity.
  • Opportunities to work on exciting projects and contribute to Alstom's success.


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