Senior Care Coordinator

2 weeks ago

Singapur, Singapore Care Corner Seniors Services Ltd Full time

Job Title: Associate/Executive (Programme), Active Ageing Centre

About the Role:

We are seeking a highly motivated and experienced individual to join our team as an Associate/Executive (Programme), Active Ageing Centre. The successful candidate will be responsible for providing exceptional care and support to our elderly clients, while also contributing to the development and implementation of our programmes and services.

Key Responsibilities:

General Operations:

  • Ensure compliance with the objectives of Active Ageing Centre (AAC) and operation rules and guidelines.
  • Promote racial/religious harmony among elderly members and assist in care of the elderly.
  • Monitor health and well-being of elderly clients and work closely with supervisor to oversee compliance in operations.

Programme Planning and Management:

  • Support/manage programmes such as intergenerational, outdoor sessions, interest-based activities and wellness engagement.
  • Support recruitment efforts and attend to related administration and logistics.

Befriending & Buddying (B&B) Programme:

  • Provide support to befriendees and befrienders as needed, including monitoring efforts and administration.
  • Manage intake and referrals, screen and deploy assigned befrienders-to-befriendees.

Outreach & Community Screening Tool (CST):

  • Administer CPPF, Informed Consent & CST to potential members.
  • Collate and ensure clients' data and CST reports are entered into AIC Acutenet and NUS system.

Volunteer Management & Community Partnership:

  • Support IC in coordination and communications with volunteers and community partners.
  • Recruit volunteers and work with community partners to support AAC services.

Information & Referral:

  • Attend to walk-in, phone and text enquiries and correspondence.
  • Route/manage referrals and provide service linkage on behalf of clients.

Data Management & Administrative Support:

  • Track AAC KPIs such as administration of CST, programmes participation.
  • Ensure confidentiality of clients data and all required data duly recorded in the respective data management systems.

Centre Operations & Facilities Management:

  • Ensure smooth and optimal running of the centre, including maintenance of fixed assets and upkeep of office and IT systems.
  • Oversee contractual arrangements such as air-con servicing, pest control and purchase and replenishment of supplies.

Requirements:

  • ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology.
  • 1-3 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting.
  • Excellent interpersonal and communication skills, proficiency in mandarin and/or dialects is essential.
  • Proficient in IT, resourceful, proactive, responsible and client-centric.
  • Ability to multi-task and meet deadlines in a fast-paced environment.
  • Team player with strong planning and organising skills.

Location: Toa Payoh or Champions Way

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