Nail Services Manager

3 weeks ago


Singapore GREEN MAN SERVICES PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Nail Services Manager to join our team at Green Man Services Pte. Ltd. As a key member of our beauty salon team, you will be responsible for delivering exceptional nail services to our clients, leading a team of nail technicians, and maintaining the highest standards of sanitation and customer service.

Key Responsibilities
  • Deliver professional nail services, including manicures, pedicures, nail extensions, and gel nail services, to meet the highest standards of quality and customer satisfaction.
  • Recommend various nail designs and nail art to clients, based on their preferences and needs.
  • Evaluate the condition of clients' nails and advise them on proper nail care and suitable nail care treatments.
  • Build and maintain strong relationships with customers, providing excellent customer service and follow-up services to ensure their satisfaction.
  • Attend to client enquiries and make appointments, ensuring a smooth and efficient booking process.
  • Maintain the highest standards of sanitation, hygiene, and tidiness in the salon, ensuring a safe and pleasant experience for customers.
  • Clean and disinfect work areas and tools, adhering to strict health and safety protocols.
  • Ensure that nail supplies are adequately stocked, minimizing downtime and ensuring seamless service delivery.
  • Lead a team of nail technicians, providing guidance, support, and training to ensure they meet the highest standards of service delivery.
  • Perform other duties as assigned by management, contributing to the overall success of the salon.
Requirements
  • Must be able to work in a team environment, demonstrating excellent interpersonal skills and a positive attitude.
  • Independent and hardworking, with a keen eye for detail and a commitment to quality.
  • Keen to learn new skills and stay up-to-date with the latest nail trends and techniques.
  • Able to work at multiple salon locations, as required, and adapt to changing priorities and deadlines.
  • Able to start work with short notice, demonstrating flexibility and a willingness to go above and beyond.
  • At least 3 years of experience in a similar role, with a proven track record of delivering exceptional customer service and leading a team.
  • Able to work weekends and public holidays, as required, and demonstrate a strong commitment to customer satisfaction.
  • Good communication skills and a cheerful personality, with the ability to build strong relationships with customers and colleagues.

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