Data Center Hardware Specialist
4 days ago
Amazon Web Services (AWS) is a leading cloud computing platform that provides scalable and secure infrastructure services to businesses of all sizes. Our Data Center Operations team plays a crucial role in ensuring the smooth operation of our global data centers, which are equipped with state-of-the-art technology.
About the RoleWe are seeking an experienced Data Center Technician to join our expanding Infrastructure Operations team. As a Data Center Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure. This includes server rack installation, hardware break-fix on various components, troubleshooting network issues, and responding to emergent situations that affect operational stability.
You will work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. Your role and responsibilities include:
- Server rack installation and removal
- Hardware break-fix on various components
- Troubleshooting network issues
- Responding to emergent situations
As a Data Center Technician, you will work closely with other teams to ensure seamless operations and meet Service Level Agreements (SLAs). You will also participate in team meetings for metric analysis and discuss achieving daily/weekly goals. In addition, you will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
The ideal candidate will have a strong background in IT infrastructure maintenance and a proven track record of working in fast-paced environments. You should have excellent communication skills and be able to collaborate effectively with cross-functional teams.
Requirements- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 2 years of experience in IT infrastructure maintenance
- Strong knowledge of server hardware and networking concepts
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary of $80,000 - $100,000 per annum, depending on experience, plus benefits including health insurance, retirement savings plan, and paid time off. We also provide opportunities for professional growth and development, including training and certification programs.
In this role, you will have the opportunity to work with cutting-edge technology and be part of a dynamic team that is shaping the future of cloud computing. If you are a motivated and results-driven individual who is passionate about IT infrastructure maintenance, we encourage you to apply for this exciting opportunity.
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