Chief Technology Infrastructure Specialist
9 hours ago
About ArcBlue
We are a reputable legal firm with strong footprints in Asia. As we strengthen our technical teams, we are actively looking for a Chief Technology Infrastructure Specialist to provide high-quality end-user support to our stakeholders.
Responsibilities:- Provide first and second-level technical assistance related to laptops, mobile devices, printers, workstations with a customer-oriented approach.
- Develop and maintain an inventory of all IT assets including monitors, hard drives, modems, printers, scanners, and other peripheral equipment.
- Perform preventative maintenance by checking and data cleansing of workstations, printers, and peripherals.
- Participate in the roll-out of new technologies/projects across our Singapore office.
- Maintain and update relevant documentation on SOPs/processes and provide recommendations on improvement requirements.
To be successful, you will have:
- Diploma or degree in IT, computer science, or a relevant field.
- At least 8 years of experience in end-user support, including VIPs and regional stakeholders.
- Prior experience in the legal industry/law firms and similar professional industries is highly regarded.
- Strong experience in IT operations, with knowledge in AD, MS365, cloud.
- Excellent customer-oriented mindset with a strong sense of pro-activeness and urgency.
Estimated Salary: $120,000 - $150,000 per annum
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