Chief Technology Infrastructure Specialist

9 hours ago


Singapore ArcBlue Full time

About ArcBlue

We are a reputable legal firm with strong footprints in Asia. As we strengthen our technical teams, we are actively looking for a Chief Technology Infrastructure Specialist to provide high-quality end-user support to our stakeholders.

Responsibilities:
  • Provide first and second-level technical assistance related to laptops, mobile devices, printers, workstations with a customer-oriented approach.
  • Develop and maintain an inventory of all IT assets including monitors, hard drives, modems, printers, scanners, and other peripheral equipment.
  • Perform preventative maintenance by checking and data cleansing of workstations, printers, and peripherals.
  • Participate in the roll-out of new technologies/projects across our Singapore office.
  • Maintain and update relevant documentation on SOPs/processes and provide recommendations on improvement requirements.

To be successful, you will have:

  • Diploma or degree in IT, computer science, or a relevant field.
  • At least 8 years of experience in end-user support, including VIPs and regional stakeholders.
  • Prior experience in the legal industry/law firms and similar professional industries is highly regarded.
  • Strong experience in IT operations, with knowledge in AD, MS365, cloud.
  • Excellent customer-oriented mindset with a strong sense of pro-activeness and urgency.

Estimated Salary: $120,000 - $150,000 per annum



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