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Relaxation and Rejuvenation Expert

1 week ago

Singapore Singapore Full time
About This Opportunity
This Spa Massage Therapist position offers an exciting opportunity to join a dynamic and growing spa team in Singapore. As a key member of the team, you will be responsible for delivering exceptional customer experiences through expert massage therapy services.

Key Responsibilities:
• Provide expert massage therapy services to guests, including various types of massages, beauty treatments, and wellness therapies.
• Maintain detailed records of massages, treatments, and therapies performed on each guest, ensuring accuracy and attention to detail.
• Communicate effectively with guests during massages, adjusting techniques as required to ensure their comfort and satisfaction.
• Resolve any guest complaints in a professional and courteous manner, reporting incidents to the supervisor as necessary.
• Clean and sanitize work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use to maintain high standards of hygiene.
• Explain massage options, treatments, and therapies to guests, providing recommendations based on their preferences and needs.
• Ensure the spa is adequately stocked with supplies, reporting shortages to the supervisor to avoid disruptions to service.
• Enquire about guests' medical conditions and allergies before providing spa services to ensure their safety and well-being.

Requirements:
• Possess strong communication and interpersonal skills to effectively interact with guests and colleagues.
• Demonstrate expertise in various massage techniques and modalities, including Swedish, deep tissue, and aromatherapy.
• Maintain a clean and safe work environment, adhering to health and safety protocols at all times.
• Work efficiently and effectively in a fast-paced spa environment, prioritizing tasks and managing time to meet deadlines.
• Uphold the highest standards of customer service, ensuring guest satisfaction and loyalty.
• Collaborate with other spa professionals to deliver seamless and enjoyable experiences for guests.