Facilities Management Liaison Specialist

7 days ago


Singapore MPR INTERNATIONAL PTE LTD Full time
Job Description

We are seeking a skilled Facilities Management Liaison Specialist to join our team at MPR International PTE LTD.

Role Overview

The successful candidate will be responsible for managing the first point of contact for users requiring urgent assistance, receiving and redirecting fault reports to relevant maintenance contractors, and accurately logging and updating fault reports in the Maintenance Mate System (MMS).

Key Responsibilities

  • To man the FRC and provide timely support to users;
  • To receive and process fault reports through various channels and redirect them to the relevant contractors;
  • To maintain accurate records of faults and service requests in the MMS;
  • To ensure the completion of repairs or servicing within established Key Performance Indicators (KPIs);
  • To receive, process, and follow up on events and logistics requests;
  • To perform other duties as required by the company.

Requirements

To succeed in this role, you will need:

  • A minimum of Nitec in Technology for Facility Management or equivalent qualification;
  • At least 2 years' relevant working experience;
  • Strong communication and interpersonal skills;
  • Proficiency in Microsoft Office and ability to learn new systems quickly;
  • Familiarity with construction and civil engineering principles;
  • Excellent customer service skills and ability to work effectively in a team environment.

About Us

MPR International PTE LTD is a dynamic company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary range of SGD $45,000 - $60,000 per annum, commensurate with experience.



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