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Digital Transformation Analyst

1 week ago

Singapore HTC Global Services Full time

What We Offer

As a User Experience Manager at HTC Global Services, you will have the opportunity to work with a talented team of professionals who share your passion for innovation and customer experience. You will be responsible for driving the development and implementation of user-centered design solutions that meet the needs of our clients.

Responsibilities

  • Apply experience management concepts to drive business results
  • Develop and implement user-centered design solutions using XM tools
  • Conduct research and analysis to inform design decisions
  • Create customer personas and segmentations to guide design efforts
  • Analyze and interpret data to inform design recommendations

Requirements

To be considered for this role, you should have a minimum of 2+ years of experience in a related field, such as psychology or data analysis. You should also be proficient in business case calculation and business analysis. A seniority level of mid-senior is preferred, and the employment type is contract.