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Software Application Technical Support Specialist

1 month ago


Singapore INNERGY CONSULTING PTE. LTD. Full time

We are seeking a highly skilled and proactive Software Application Technical Support Specialist to join our team at INNERGY CONSULTING PTE. LTD.

About the Role:

The successful candidate will be responsible for providing comprehensive technical support and troubleshooting services for our clients' application systems. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide technical support and troubleshooting services for application system errors
  • Analyze and identify root causes of application system issues
  • Develop and implement solutions to resolve application system problems
  • Collaborate with cross-functional teams to ensure timely resolution of issues
  • Document and maintain accurate records of technical support activities

Requirements:

To succeed in this role, you will require a minimum of 3 years' experience in application system support, problem-solving, and troubleshooting, as well as exceptional analytical and communication skills. You should also possess a strong understanding of .NET, C#, Vue.js, Oracle, SQL, and Unix programming languages. In addition, you should have a diploma or higher in Information Management/Technology and excellent problem-solving and communication skills.

Estimated Salary: SGD 60,000 - 80,000 per annum

This is an exciting opportunity to work with a dynamic and innovative company like INNERGY CONSULTING PTE. LTD. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this role.