Customer Service Representative

1 week ago


Singapore Celecti Pte Ltd Full time
Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative - Retail Specialist. In this role, you will be responsible for providing exceptional customer service and performing various duties at our retail store.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a professional and courteous manner
  • Process transactions efficiently and accurately, including handling cash, credit card payments, and operating a point-of-sale system
  • Capture, process, and sell souvenir photos with training provided
  • Assist in stock maintenance, including receiving and stocking merchandise, rotating inventory, and maintaining a clean and organized store environment
  • Serve baked goods and drinks at the Butterbeer counter and perform general maintenance of the shop floor and counter
Requirements:
  • Minimum GCE N Levels or equivalent qualification
  • Minimum 1 year of experience in a similar retail role
  • Advantageous to have knowledge of retail POS systems and Food Hygiene Certification
  • Preferrable to work a flexible schedule, including weekends and evenings
  • Comfortable standing for long periods of time and able to lift and push merchandise weighing up to 10kg
About Our Store

Our store is a popular destination for customers looking for unique souvenirs and a fun shopping experience. We are committed to providing exceptional customer service and creating a welcoming atmosphere for all our customers.

Benefits

We offer a competitive salary range of SGD 28,000 - SGD 35,000 per annum, depending on experience, plus benefits that include:

  • A comprehensive employee benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment
What We Offer

At Celecti Pte Ltd, we value our employees and offer a range of benefits to support their well-being and career development. Some of the benefits we offer include:

  • A comprehensive employee benefits package, including medical, dental, and life insurance
  • Access to training and development opportunities to help you grow in your career
  • A fun and dynamic work environment, with regular social events and team-building activities


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