Customer Service Representative
1 week ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative - Retail Specialist. In this role, you will be responsible for providing exceptional customer service and performing various duties at our retail store.
Key Responsibilities:- Provide excellent customer service and respond to customer inquiries in a professional and courteous manner
- Process transactions efficiently and accurately, including handling cash, credit card payments, and operating a point-of-sale system
- Capture, process, and sell souvenir photos with training provided
- Assist in stock maintenance, including receiving and stocking merchandise, rotating inventory, and maintaining a clean and organized store environment
- Serve baked goods and drinks at the Butterbeer counter and perform general maintenance of the shop floor and counter
- Minimum GCE N Levels or equivalent qualification
- Minimum 1 year of experience in a similar retail role
- Advantageous to have knowledge of retail POS systems and Food Hygiene Certification
- Preferrable to work a flexible schedule, including weekends and evenings
- Comfortable standing for long periods of time and able to lift and push merchandise weighing up to 10kg
Our store is a popular destination for customers looking for unique souvenirs and a fun shopping experience. We are committed to providing exceptional customer service and creating a welcoming atmosphere for all our customers.
BenefitsWe offer a competitive salary range of SGD 28,000 - SGD 35,000 per annum, depending on experience, plus benefits that include:
- A comprehensive employee benefits package
- Opportunities for career growth and professional development
- A fun and dynamic work environment
At Celecti Pte Ltd, we value our employees and offer a range of benefits to support their well-being and career development. Some of the benefits we offer include:
- A comprehensive employee benefits package, including medical, dental, and life insurance
- Access to training and development opportunities to help you grow in your career
- A fun and dynamic work environment, with regular social events and team-building activities
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