Client Success Manager

2 weeks ago


Singapore beBeeClientSuccess Full time $1,500,000 - $2,000,000

Job Title: Client Success Manager

About the Role

We are seeking an experienced professional to lead and manage all analytics-related solutions to clients in the APAC region.

  • The ideal candidate will be responsible for delivering value-added services to clients, specializing in data and analytics projects.
  • This role involves developing, building, and managing business pipeline and client relationships.
  • The successful candidate will contribute expertise to strategy and roadmaps.
Key Responsibilities

The selected individual will be responsible for overall delivery of Data and Analytics projects. This includes project scope across data strategy, data platform implementation, machine learning/AI applications, and data governance.

  • Lead the analytics delivery team composed of technical leads, project managers, and subject matter experts.
  • Align client satisfaction and business outcomes with project commercials (revenue and margin management).
  • Work effectively as the client engagement lead, sharing responsibility, providing support, maintaining communication, and updating senior leadership on progress.
  • Develop and maintain productive working relationships with client personnel.
  • Generate new client leads by leveraging existing relationships and building new ones.
  • Lead business development initiatives from leads to qualification to proposal development and client presentations.
Fundamental Skills and Qualifications

To succeed in this role, you must have excellent analytical and problem-solving skills, as well as strong leadership and communication abilities.

  • Conduct performance reviews and contribute to performance feedback for staff.
  • Contribute to people-related initiatives including recruiting and retaining staff.
  • Guide and develop technical and functional skills of staff.


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