Chief Outsourcing Operations Specialist

2 weeks ago

Singapore beBeeService Full time $90,000 - $120,000
Job Title:

Enterprise Solutions Service Manager


Job Description:

We are seeking an experienced and dynamic professional to oversee our outsourcing service portfolio in accounting, payroll, and corporate compliance. This role is ideal for professionals who have a strong background in managing outsourced client engagements, ensuring service excellence, and leading a team to deliver high-quality results. You will play a key role in managing client relationships, ensuring compliance with statutory requirements, and driving process improvements.


Key Responsibilities:
  • Manage a portfolio of outsourcing clients across industries.
  • Oversee accounting, payroll, and transactions outsourcing engagements.
  • Ensure compliance with statutory regulations (ACRA, MOM, CPF).
  • Support the Director on advisory engagement to clients on business process outsourcing, compliance and consulting.
  • Ensure outsourcing services are delivered in line with company standards, client requirements, and regulatory obligations.
  • Review financial statements, management accounts, payroll summaries, and statutory filings.
  • Liaise with auditors, regulators, and government agencies on behalf of clients.
  • Lead, coach, and mentor a team of outsourcing associates and seniors.
  • Review deliverables prepared by team members to ensure accuracy and timeliness.
  • Monitor workload distribution and optimise team performance.
  • Work closely with market development team members for client development and CRM.
  • Support management in developing outsourcing strategies and expanding service offerings.
  • Support the Company's process automation and technology-driven solutions.

Qualifications:
  • Degree in Accounting, Finance, Business & Economics, or related field.
  • Professional qualifications (e.g., ACCA, CPA, CA Singapore) or in progress.
  • Minimum 4-5 years of relevant outsourcing, accounting, or professional services experience.
  • Good knowledge of Singapore financial reporting standards, payroll regulations and corporate compliance requirements.
  • Excellent leadership, client management, and communication skills.
  • A team player with the ability to manage client engagements and meet deadlines.

What We Offer:
  • Competitive salary package with performance-based incentives.
  • Opportunities for professional development, including sponsorship for related qualifications.
  • Exposure to a wide range of clients and industries.
  • Supportive and collaborative work culture that values innovation and growth.
  • Work-life balance with flexible working arrangements.
  • Medical, insurance, and wellness benefits.

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