
Transformation Expert
2 weeks ago
As a Business Process Analyst, you will play a crucial role in enhancing the efficiency and effectiveness of our business processes. Your expertise in process mapping, optimization, and transformation will help us achieve our goals.
Key Responsibilities:
- Collaborate with stakeholders to understand existing processes and identify areas for improvement.
- Develop and document detailed process mappings, including activity diagrams, for each department.
- Engage with Heads of Departments (HODs) and relevant stakeholders to validate and confirm identified processes.
- Provide expert technical and domain advice to enhance the quality and efficiency of business processes.
- Identify opportunities for process transformation and propose operationally sound solutions to meet business requirements.
- Support audit exercises by collaborating with stakeholders to address findings and ensure compliance.
Required Skills and Qualifications:
- Degree in Information Technology, Computer Engineering/Science or equivalent.
- Preferably 3-5 years of related working experience in Business Process Analysis.
- Excellent analytical, troubleshooting, and written/verbal communication skills.
- Meticulous at analysis/design documentation.
- Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
- Positive disposition with ability to work well with all functional levels within the organization.
- Strong analytical skills and experience in process mapping, optimization, and transformation.
- Excellent communication and interpersonal skills to liaise effectively with stakeholders.
- Proven ability to provide technical and domain-specific advice.
- Experience in supporting audit exercises and ensuring compliance with business processes.
Benefits:
- Opportunity to work with a dynamic team.
- Chance to make a real difference in the way our clients manage recruitment and talent acquisition efforts.
- Professional growth and development opportunities.
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