Front Office Coordinator

2 weeks ago

Singapore beBeeFrontOffice Full time $3,000 - $4,500
Job Title: Front Office CoordinatorWe are seeking a skilled and professional Front Office Coordinator to join our team in the healthcare industry. The ideal candidate will provide exceptional customer service, handle administrative tasks, and support the executive/manager in go-live preparations.About the Role:

  • The Front Office Coordinator will be responsible for delivering prompt and high-quality service to patients with professionalism, empathy, and care.

  • The role involves offering financial guidance, including estimated costs, pre-surgery consultation, and financial aid options, to patients or their family members.

  • The Front Office Coordinator will also support the Executive/Manager in go-live preparations by updating work instructions, participating in User Acceptance Testing, and sharing knowledge with the team.

  • Safeguard patient information and uphold confidentiality at all times.

  • Ensure the efficient, timely, and well-organized scheduling of various medical procedures.

Requirements:
  • O Level and above
  • Min 2 years of customer service experience
  • Proficient in Microsoft Office
Key Skills:
  • Patient-focused service delivery
  • Administrative skills and data management
  • Effective communication and interpersonal skills
  • Familiarity with Microsoft Office applications

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