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Application Support Specialist

1 week ago

Singapore Nomura Holdings, Inc. Full time

Nomura Holdings, Inc. is seeking a skilled Application Support Specialist to join its team in Singapore. As an Application Support Specialist, you will be responsible for providing daily application support and system support to the International Wealth Management Division (IWM) business.

Key Responsibilities:
  • Provide daily application support and system support to IWM business on staggered hours
  • Maintain high performance and availability of production environment
  • Monitor critical components of the system and troubleshoot problem areas
  • Liaise with users to ensure production incidents are resolved on a timely basis

You will also be required to coordinate with infrastructure team, development team and vendors on system upgrade, release management and change implementation.

To succeed in this role, you should have a university graduate with minimum 5 years of application support experience in application support role in banking environment/ financial institution. Good experience in supporting Wealth Management system/ Order Management system/ Execution Management System is also required.

In addition, you should have hands on experience in either Avaloq or MarginMan, good experience in Oracle 19c, MSSQL, UNIX and Windows operating environments, ability to multi-task and prioritize under pressure, excellent analytical and problem solving skills, willingness to learn and able to adapt to different technologies.

You should also be self-motivated, responsible and reliable team player with strong experience of working with Unix based applications - ability to write scripts and work on automation, experience with job scheduling systems (ideally Autosys), excellent communication skills at all levels with the ability to present information in a professional and mature manner.