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Network Operations Manager
2 months ago
At PROJECT SEARCH PTE. LTD., we are seeking a highly skilled Network Lead to join our team. As a key member of our IT department, you will be responsible for managing and mentoring a team of network engineers to provide daily operational network technical support.
Key Responsibilities:- Manage and mentor a team of network engineers to ensure seamless network operations.
- Oversee network-related projects from initiation to implementation, ensuring timely completion and customer satisfaction.
- Collaborate with internal stakeholders, external vendors, and customers to ensure effective communication and project delivery.
- Ensure compliance with all SLAs, IT policies, and audit requirements, providing support for audit activities as needed.
- Provide cross-functional support to other business units as required.
- Minimum 13 years of experience in managing network operations and stakeholder management.
- Proven track record of managing network BAU service delivery, including network design, architecture, security, device/service availability, configuration, capacity, patch management, incident, and problem management.
- Experience with managing Cisco Routing & Switching, Cisco SD-WAN & Cisco ISE, Zscaler, Firewall – Palo Alto, and Cisco Wireless technologies.
- Ability to act as an escalation point and lead on network-related major incident triage calls.
- Participation in planning, design, preparation, and network implementation for supporting customer major events.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Chance to develop and implement innovative network solutions.
- Competitive salary and benefits package.
- Professional growth and development opportunities.