Front Office Department Head

6 days ago


Singapore MCI Career Services Pte Ltd Full time
Job Description

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering outstanding guest experiences.

Key Accountabilities
  1. Oversee daily front office operations to ensure quality standards and guest expectations are consistently met.
  2. Lead and motivate a diverse team to achieve operational excellence.
  3. Develop and implement strategies to improve guest satisfaction and retention.
  4. Collaborate with other departments to ensure seamless guest experiences.
Requirements
  • Possess a strong understanding of hospitality operations and customer service principles.
  • Minimum 5 years of experience in a similar hospitality leadership role.
  • Excellent interpersonal and communication skills.

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