Luxury Service Professional

2 weeks ago

Singapore beBeeConcierge Full time $3,500 - $5,500

Overview

Job Description">

The Capella Concierge plays a vital role in delivering exceptional service to tenants. This individual must possess excellent communication skills, empathy and a professional demeanor at all times.

The key responsibilities of this position include:

  • Managing Clubhouse Operations with precision and attention to detail.
  • Setting up and ensuring coverage at the Concierge Desk from 8am to 8pm daily.
  • Keeping up-to-date on guests' movement through the Interaction Log.
  • Ensuring that the Clubhouse is in immaculate condition, reporting defects or cleanliness issues whenever necessary.
  • Providing beverage assistance when required.
  • Loan of books, newspaper, magazine from the Clubhouse, upon request.
  • Assisting with luggage/bags when necessary.
  • Wet weather assistance.
  • Providing access to units on behalf of tenants.
  • Provide assistance to guests with physical disabilities or special needs.
  • Provide assistance to meet guests' requests.
  • Maintain complete knowledge and understanding of all hotel information, including hotel services, facilities, layout, and hours of operation.
Required Skills and Qualifications">

To be successful in this role, you will need to have:

  • A minimum diploma qualification or equivalent.
  • Minimum 1 year experience in luxury hotels or residences services.
  • Ability to think clearly, quickly, maintains concentration and makes concise decisions in any circumstances.

This role offers a unique opportunity to work in a fast-paced environment and develop your skills and knowledge in customer service, hospitality, and management.

Benefits">

This position offers a range of benefits, including:

  • Opportunities for career growth and development.
  • Competitive salary and benefits package.
  • Professional development opportunities.
Others">

In addition to the above, this role requires:

  • Excellent time management and organizational skills.
  • Ability to work well under pressure.
  • Strong problem-solving skills.

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