
Beauty Industry Leader
2 weeks ago
Our ideal candidate is a passionate and knowledgeable professional who embodies our brand standards. They will play a pivotal role in shaping the expertise and professionalism of our team members, while ensuring consistent customer experience excellence.
Key Responsibilities:- Training & Development:
- Design and deliver structured onboarding and ongoing training programs for beauty therapists and sales consultants.
- Conduct regular training refreshers to ensure consistent service delivery and updated knowledge.
- Monitor and evaluate training effectiveness and staff performance, identifying areas of improvement.
- Hands-On Expertise:
- Stay updated with the latest beauty trends, treatment protocols, and industry standards.
- Demonstrate all treatment techniques proficiently, including the use of aesthetic machines and technologies.
- Provide hands-on treatment support when needed to guide and inspire team members.
- Leadership & Influence:
- Serve as a role model by embodying company values and standards in both customer service and operations.
- Foster strong relationships with new and existing staff to build trust and influence positive change.
- Support adoption of new systems, products, or SOPs across departments through mentorship and coaching.
- Brand Representation:
- Represent the company at internal and external events, exhibitions, or trainings.
- Maintain an exceptional personal image and communication style aligned with brand identity.
- Proven experience in the beauty, aesthetics, or wellness industry, preferably in both hands-on and training roles.
- In-depth understanding of facial, body, and aesthetic machine treatments and trends.
- Strong communication and leadership skills – persuasive, professional, and approachable.
- Able to work cross-functionally between training, operations, and customer experience.
- Independent, proactive, and adaptable to fast-paced environments.
- Multilingual is a plus (depending on your clientele and team language needs).
As a skilled aesthetic trainer and brand ambassador, you will be responsible for upholding our brand standards and elevating the expertise of our team members. If you are a passionate and knowledgeable professional looking for a challenging and rewarding opportunity, we encourage you to apply.
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