
Senior Workflow Optimization Professional
1 day ago
Job Title: Specialist Solution Center
Description:
The primary responsibility of this role is to oversee the systemisation solution, encompassing workflow analysis for both standard and customised solutions across various business units.
This includes creating tools and procedures to support affiliates and business partners in the systemisation and workflow analysis process from pre-sales to project closure.
Key Responsibilities:
- Conduct thorough questionnaires to gather and understand workflow requirements, and propose optimal solutions for projects.
- Prepare detailed project drawings.
- Present and discuss proposed solutions with customers.
- Develop comprehensive project management plans.
- Act as project manager throughout the duration of a project.
- Conduct training sessions and workshops for business partners and affiliates on project management tools.
- Maintain accurate project documentation.
Requirements:
- Degree or equivalent in Biomedical Science/IVD Information Technology.
- A minimum of 5 years' experience in the IVD market.
- Proficiency in Microsoft Office, Visio, and Projects, along with excellent communication skills.
- Maintain the highest standards of professional conduct at all times when interacting with internal and external clients.
- Experience in lab automation projects, with a solid understanding of lab workflows.
- Travel requirements: 50% or less.
- Work location: Eunos.
- Working hours: Monday to Friday (9am to 5:45pm).
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