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Business Operations Director
1 month ago
3XG PTE. LTD. is a reputable organization in the industry, committed to delivering exceptional services.
Job Title: Business Operations DirectorWe are seeking an experienced Operations Manager to join our team, leading day-to-day restaurant and salon operations while maintaining a positive outlet image.
Key Responsibilities:- Oversee daily operations, ensuring seamless front and back of house delivery of services
- Train and coach staff on customer service best practices, managing schedules and work performance
- Supervise shifts, respond promptly to customer complaints, and suggest solutions
- Maintain safety and sanitation regulations, controlling operational costs and identifying wastage reduction measures
- Analyze sales figures, forecast profits, and develop innovative processes for efficient operations
- Bachelor's degree in Hospitality, Retail Management, or related field
- Proven management experience in Beauty & F&B, with strong leadership and communication skills
- Excellent financial management and customer service orientation
- In-depth knowledge of business functions, beauty industry laws, and data analysis
A competitive estimated salary of $80,000 - $120,000 per annum, depending on experience and qualifications.