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Business Operations Director

1 month ago


Singapore CLAYFUL PTE. LTD. Full time
About Us

3XG PTE. LTD. is a reputable organization in the industry, committed to delivering exceptional services.

Job Title: Business Operations Director

We are seeking an experienced Operations Manager to join our team, leading day-to-day restaurant and salon operations while maintaining a positive outlet image.

Key Responsibilities:
  • Oversee daily operations, ensuring seamless front and back of house delivery of services
  • Train and coach staff on customer service best practices, managing schedules and work performance
  • Supervise shifts, respond promptly to customer complaints, and suggest solutions
  • Maintain safety and sanitation regulations, controlling operational costs and identifying wastage reduction measures
  • Analyze sales figures, forecast profits, and develop innovative processes for efficient operations
Requirements:
  • Bachelor's degree in Hospitality, Retail Management, or related field
  • Proven management experience in Beauty & F&B, with strong leadership and communication skills
  • Excellent financial management and customer service orientation
  • In-depth knowledge of business functions, beauty industry laws, and data analysis
What We Offer:

A competitive estimated salary of $80,000 - $120,000 per annum, depending on experience and qualifications.