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Patient Service Associate

2 months ago

Singapur, Singapore Tan Tock Seng Hospital (TTSH) Full time

Job Summary

Tan Tock Seng Hospital (TTSH) is seeking a skilled and compassionate Patient Service Associate to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and services.

Key Responsibilities

  • Provide prompt and excellent frontline services to patients, demonstrating care, empathy, and professionalism.
  • Handle patient registration, appointment scheduling, and collection of payments in a timely and efficient manner.
  • Assist doctors with patients' medical reviews in the consultation rooms, ensuring seamless communication and coordination.
  • Administer patients' records, maintaining confidentiality and accuracy.
  • Provide financial counselling to patients, offering guidance and support to ensure informed decision-making.

Requirements

  • Minimum GCE 'O' Levels or ITE Certificate in Office Skills
  • 2 years' relevant work experience in a healthcare setting
  • Frontline counter experience an advantage
  • Proficient in computer applications
  • Excellent interpersonal and communication skills

What We Offer

Tan Tock Seng Hospital (TTSH) is a leading healthcare provider in Singapore, committed to delivering high-quality patient care and services. As a Patient Service Associate, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities.