Patient Service Associate, Emergency Department

1 month ago


Singapur, Singapore Tan Tock Seng Hospital (TTSH) Full time
Job Summary

We are seeking a highly skilled and dedicated Patient Service Associate to join our team at the Emergency Department of Tan Tock Seng Hospital (TTSH). As a key member of our operations team, you will play a vital role in delivering exceptional patient care and supporting our department's mission.

Key Responsibilities
  • Registration and coordination of patients and visitors
  • Billing and payment processing
  • Scheduling appointments and handling communication
  • Monitoring the observation ward and preparing medical documents for review
  • Admission and discharge coordination
Requirements

To be successful in this role, you will need:

  • A General Diploma or ITE certificate
  • Experience in customer service
  • Ability to work in a dynamic and stressful environment
  • Flexibility to work 3 rotating shifts on a 6-day work week, including weekends and public holidays
  • Excellent IT skills and a service-oriented attitude
What We Offer

As a Patient Service Associate at TTSH, you will have the opportunity to work in a fast-paced and dynamic environment, making a real difference in the lives of our patients and their families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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