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5 days ago
**Retail Operations Manager**
About the Role:We are seeking a highly motivated and experienced Retail Operations Manager to join our team. The successful candidate will be responsible for developing and leading a high-performing store team.
- The ideal candidate will have excellent leadership skills, with the ability to motivate and inspire their team members to achieve exceptional results.
- A strong communicator, the successful candidate will be able to effectively communicate with colleagues, management, and customers.
Key Responsibilities:
- Lead and develop a high-performing store team to deliver outstanding customer service and sales performance.
- Supervise store operations during shifts, ensuring smooth day-to-day operations.
- Conduct briefings, training, and assist in onboarding new staff while maintaining professionalism and engagement.
- Support opening/closing procedures, store presentation, safety, and SOP compliance.
- Assist with inventory management, stock replenishment, and visual merchandising.
- Process guest transactions accurately, including returns, warranties, and trade-ins.
Requirements:
- Minimum 2-3 years of experience in retail or a related field.
- Excellent leadership and communication skills.
- Able to work on shift, weekend, and public holiday schedules.
This is an exciting opportunity for those who are passionate about delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.
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