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Content Moderation Program Director

1 week ago

Singapore TikTok Full time

We are seeking an experienced Moderation Operations Program Manager to join our Governance and Experience (GNE) team at Tik Tok. As a key member of our team, you will be responsible for leading strategic projects and developing plans to enhance operational processes within the fast-paced e-commerce landscape.


About the Role:

You will work closely with cross-functional partners to identify, assess, and resolve auto/human moderation-related issues in our products, systems, and processes. You will also manage queues and moderation platform configurations, report on key metrics, and foster collaboration between leadership and cross-functional teams.


Requirements:

Bachelor's Degree in Mathematics, Business Administration, or a relevant field

5 years of experience in Trust & Safety or Content Moderation fields

Critical thinking ability and good problem-solving skills