Associate, Business Operations Specialist, Ops COO, Ops Risk Management, Reconciliation Services Unit, Technology
2 months ago
Job Summary
The Business Operations Associate will support the Reconciliation Services Unit in managing the Bank's Nostro and General Ledger accounts reconciliation. The role will involve managing reconciliation system processes, analyzing and creating auto-match rules, and collaborating with Technology Support to ensure system performance and scalability.
Key Responsibilities
- Manage reconciliation system processes, including static data updates, statement data upload, and upstream data feeds monitoring.
- Analyze and create auto-match rules to maintain and exceed automation targets.
- Escalate and collaborate with Technology Support on data exceptions, errors, and abnormal issues during daily feeds processing.
- Manage and execute Weekly/Monthly MIS reporting to senior management.
- Collaborate with Technology Support to ensure reconciliation system performance and scalability are in-line with business requirements.
- Participate in ad-hoc projects and system migrations discussions and testing.
- Liaise with Ops users to develop comprehensive User Acceptance Testing (UAT) test plans.
- Assist Ops users and participate in User Acceptance Testing (UAT).
- Ensure all business requirements and UAT documentations are maintained according to required standards.
Key Accountabilities
- Reconciliation process re-engineering to achieve standardization and improvement in controls.
- Enhancement of auto-matching rules.
- Ability to work well with stakeholders across different business and countries.
- Oversee daily production activities and deputize for the BMS team lead.
Requirements
- Degree holder preferably in Accounting or Engineering, but other disciplines are welcome to apply.
- Minimum 5 years of working experience in Banking.
- Experience in Nostro reconciliation or operations, managing SmartStream TLM system or other reconciliation systems will be highly beneficial.
- Ability to collect and analyze information and make recommendations to improve productivity.
- Able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions.
- Good written and verbal communication skills in English.
- Good command of software skills, MS Office, etc. Knowledge of SQL, Python will be beneficial.
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