IT Operations Manager

1 month ago


Singapore Charterhouse Partnership Singapore Full time
Job Summary

We are seeking an experienced IT Operations Manager to oversee the day-to-day operations of our IT systems, ensuring high availability, performance, and security.

Key Responsibilities
  • Implement and maintain ITIL best practices, including incident management, problem management, change management, and service level management.
  • Provide technical support and guidance to the development team, ensuring adherence to best practices, regulatory guidelines, and security protocols.
  • Lead the resolution of IT incidents and problems, coordinating with internal teams and external vendors to minimize downtime and impact on business operations.
  • Monitor and report on IT service performance, identifying areas for improvement and implementing corrective actions.
Requirements
  • Bachelor's degree in IT-related discipline
  • At least 8 years of IT experience
  • Proven experience in IT operations management and IT systems in the banking industry
What We Offer

Charterhouse Partnership Singapore offers a competitive salary and benefits package to the successful candidate.


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