Integrity Quality Operations Specialist

1 month ago


Singapur, Singapore TikTok Full time
Job Title: Integrity Quality Operations Specialist

At TikTok, we're committed to maintaining the highest standards of integrity in our moderation processes. As an Integrity Quality Operations Specialist, you'll play a critical role in driving quality improvements across our platform.

Key Responsibilities:
  • Quality Planning: Develop and implement quality strategies to ensure our moderation processes meet the highest standards.
  • Quality Measurement: Design and optimize quality measurement processes to track key metrics and identify areas for improvement.
  • Monitoring & RCA: Analyze trends and metrics to identify areas for improvement and collaborate with stakeholders to drive initiatives.
  • Improvements: Collaborate with cross-functional teams to develop and implement quality improvements.
Requirements:
  • Over 3 years of experience in product operations, project management, or related fields.
  • Familiarity with moderation landscape and business logic.
  • Proficient in problem-solving and solution-finding.
  • Excellent English communication and coordination skills.
Preferred Qualifications:
  • A team player with empathy and adaptability.
  • Strong drive and resilience under pressure.


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