Customer Service and Sales Development Specialist
6 days ago
At 2B Printing Solutions PTE. LTD., we are a thriving SME dedicated to delivering top-notch printing solutions to our valued clients.
Job OverviewWe are seeking an exceptional Customer Service and Sales Development Specialist to join our team. This role is perfect for individuals with excellent communication skills, a passion for sales, and a keen eye for detail.
Key Responsibilities:- Lead Generation: Generate leads through various channels, including online platforms, networking events, and referrals.
- Sales Support: Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement.
- Invoicing and Payment: Create and send invoices to clients for products and services rendered and follow up on overdue payments in a timely and satisfactory manner.
- Payment Collections: Coordinate with the finance department to track and manage payment collections efficiently.
- Negotiation: Negotiate terms and conditions with clients to secure deals and contracts that meet their needs.
- Business Development: Actively seek new business opportunities and clients to expand our customer base.
- Industry Insights: Stay informed about industry trends, competitor activities, and market conditions to make data-driven decisions.
- Cross-Functional Collaboration: Work closely with the sales team to align efforts with promotional activities and contribute to the growth of our company.
- Education: Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.
- Experience: 2-5 years of experience in sales and customer service, preferably in the printing industry.
- Languages: Professional Chinese and English listening, speaking, reading, and writing skills are highly valued.
- Skills: Excellent communication and interpersonal skills, detail-oriented with strong organizational and multitasking abilities, ability to collaborate with different departments, including sales, marketing, and production.
$50,000 - $70,000 per annum, depending on experience and qualifications.
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