E-commerce Solutions Architect

2 days ago


Singapore TIKTOK PTE. LTD. Full time
Transforming E-commerce Experiences

We are seeking an experienced E-commerce Solutions Architect to join our team at TikTok PTE. LTD. in Los Angeles or Singapore.

Company Overview:

TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to millions of users globally.

About the Role:

As a key member of our enterprise solutions team, you will be responsible for accelerating onboarding and integration with our global e-commerce platform capabilities for key merchant clients.

Key Responsibilities:

  • Develop and deliver integrated solutions to facilitate successful onboarding and platform-to-platform integration with our e-commerce platform.
  • Provide architectural design, technical consultation, and customized development support for direct integration via open platform APIs and indirect integration via common connector applications.
  • Work closely with solution engineers and client partners to plan and execute joint engineering efforts.
  • Provide single-point contact for all integration-related domain knowledge consultation, debugging support, and technical enquiries.
  • Identify opportunities for horizontal solutions and new feature development to optimize operational efficiency and efficacy of clients.

Requirements:

To succeed in this role, you will need:

  • Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies), or related discipline.
  • 5 years of production coding experience or 3+ years of technical solutions architecture experience.
  • Familiarity with one or more general-purpose programming languages, including Python, Go, Java, C/C++.
  • Ability to effectively communicate technical concepts to non-technical audiences.
  • Collaboration skills across different functional teams or stakeholder groups internally and externally.

Preferred Qualifications:

In addition to the requirements above, we prefer candidates with:

  • Experience as a technical solutions architect with 5 years of experience delivering client solutions in the e-commerce or SaaS space.
  • Demonstrated knowledge of open platform APIs and backend systems design.
  • Rich e-commerce industry experience or ability to quickly develop a solid understanding of the e-commerce business.
  • Demonstrable domain knowledge of e-commerce integrator applications such as Salesforce Commerce Cloud, Channel Advisor, Shopify, etc.
  • Highly self-driven with strong people skills and able to collaborate with a wide range of clients and internal partners.
  • Strong project management skills, concurrently managing multiple customer projects and ensuring on-time and high-quality deliverables.
  • Creative problem-solving skills with minimal instruction or supervision.

About Us:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We believe in celebrating diverse voices and creating an environment that reflects the many communities we reach.

Salary Range:$180,000 - $220,000 per year, depending on location and experience.



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