Global Financial Services Operations Specialist
2 days ago
Citi, a leading global financial institution, is committed to connecting millions of people across the globe. With a rich history spanning over 200 years, we have established an unparalleled global network, providing a diverse range of financial services and products to our clients.
About the RoleWe are seeking a highly skilled Global Financial Services Operations Specialist to join our team in Singapore. As a key member of our operations team, you will be responsible for ensuring seamless account opening processes, delivering exceptional customer service, and resolving complex issues in a timely manner.
Your primary focus will be on documentation review, system setup, and daily management of account opening and maintenance processing. You will work closely with cross-functional teams to ensure efficient delivery of high-quality services to customers and internal partners.
Key responsibilities include:
- Performing thorough documentation reviews and system setups to ensure accurate and timely account openings
- Maintaining strong relationships with clients and internal teams to facilitate open communication and issue resolution
- Ensuring compliance with internal processes, regulations, policies, and guidelines
- Providing innovative solutions to clients and driving process improvements
To succeed in this role, you will need to possess excellent interpersonal skills, be a proactive team player, and demonstrate exceptional written and verbal communication skills. A strong attention to detail, ability to multitask, and willingness to learn multiple products in a fast-paced environment are also essential.
We offer a competitive salary of approximately $60,000 - $80,000 per annum, commensurate with experience, as well as a comprehensive benefits package. If you are a motivated and organized individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
About CitiCiti is an equal opportunities employer and is committed to creating a diverse and inclusive work environment. We believe that a workplace where everyone feels valued, respected, and empowered to contribute their best is essential to our success.
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