Enterprise IT Manager for High Availability Services
2 days ago
About the Role:
We are seeking an experienced Enterprise IT Manager to lead our high availability services team. As a key member of our team, you will be responsible for planning, executing, and maintaining enterprise-level end-user computing services.
Key Responsibilities:
- Provide high availability and reliability for essential enterprise-level end-user computing services
- Plan and execute new initiatives that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction
- Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services
- Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction
- Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers
Requirements:
- Degree in Computer Science, Computer or Electronics Engineering, or Information Technology, or equivalent
- Minimum 5 years of relevant working experience in designing, planning, deploying, and leading enterprise-level ICT infrastructure for end-point services
- Good technical knowledge of end-point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
- Proactive and dedicated individual with good leadership and multi-tasking capabilities
- Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
- An adaptable and bold individual who dares to innovate and take smart risks
What We Offer:
- A competitive salary package up to $8,500 + AWS per annum
- A dynamic work environment that encourages innovation and collaboration
- The opportunity to lead innovative initiatives and drive standardization across desktop services
- Ongoing training and professional development opportunities
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