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About the Role
As a Senior Retail Operations Manager, you will lead end-to-end planning and execution of store merchandising activities including store renovation, opening, closures, refurbishments, launches, and seasonal campaigns.
You will serve as the key liaison across cross-functional teams to coordinate merchandising timelines, store readiness, and resource allocation.
Key Responsibilities:
- Project Coordination & Planning: Lead planning and execution of store merchandising activities including store renovation, opening, closures, refurbishments, launches, and seasonal campaigns.
- Stakeholder Management: Liaise with cross-functional teams to coordinate merchandising timelines, store readiness, and resource allocation.
- Operational Execution: Coordinate with Distribution Centre and Supply Chain to ensure stock deliveries align with merchandising timelines.
- Process & Performance Improvement: Identify gaps in coordination, communication, and planning; implement process improvements to drive execution efficiency.
- Minimum diploma or degree in Business, Retail Management, or related field.
- At least 5 years of experience in retail merchandising operations or cross-functional project coordination.
- Strong stakeholder management and communication skills.
- Organized, hands-on, and capable of managing multiple projects with tight deadlines.
- Working knowledge of store operations, supply chain, and marketing execution preferred.
