IT Leader

3 days ago

Singapore beBeeProject Full time $150,000 - $200,000
Job Title

We are seeking a seasoned IT leader to spearhead our teams in Singapore. As a key member of our organization, you will be responsible for overseeing large development and production support teams, ensuring delivery excellence, customer satisfaction, and overall performance.

Key Responsibilities:
  • Manage large development and production support teams across onsite and offshore environments.
  • Ensure delivery excellence, customer satisfaction, and overall performance.
  • Establish operating procedures, team planning, and work assignments within span of control.
  • Oversee IT projects in Payments, Channels, and Wealth Management, ensuring compliance with scope, schedule, and budget.
  • Work with multi-vendor environments, coordinating multiple stakeholders for seamless delivery.
  • Apply knowledge of project management methodologies: Agile (Scrum/Kanban), Waterfall, Iterative, etc.
  • Implement productivity improvement levers to enhance operational efficiency.
  • Manage cloud-based project delivery and ensure adherence to ITIL processes.
  • Lead service recovery activities and manage overall service quality for client-facing engagements.
  • Participate in RFP/Bid processes, including due diligence and vendor transition management.
Requirements and Skills:
  • Certifications: Project management certifications, Agile certifications.
  • Skills: Strong project management skills, excellent communication and interpersonal skills, ability to work under pressure, good analytical and problem-solving skills.
  • Experience: Proven experience managing large IT development and production support teams in outsourced/onshore-offshore setups, domain knowledge in BFSI, Retail Banking, Payments, and Wealth Management, experience managing delivery in multi-vendor environments.
  • Education: Bachelor's degree in Computer Science or related field, Master's degree preferred.

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