Team Leader
11 hours ago
We are looking for a team leader to lead a team of IT Desktop and Helpdesk Engineers. He/She will assist the supervisor in overseeing operations on-site. Location at Science Park.
Description of role
- Assist supervisor in overseeing operations including staffing, scheduling and performance management.
- On-site team lead to ensure SLA/KPI is met.
- Ensure and monitor team quality delivery by having pleasant end-to-end customer experience and a highly efficient off-site remote IT support process.
- Strategize with team in providing increasing ability to resolve requests on first contact.
- Handle escalated customer inquiries and resolve operational issues in a timely manner meeting SLA.
- Assist in developing and implementing operational strategies to enhance IT concierge service efficiency and customer satisfaction.
- Assist in developing and implementing effective knowledge-based process to capture and grow knowledge of current IT application and self-help services.
Requirements:
- With at least 2 years of Team Lead helpdesk experience managing the operations and able to handle a team of 12 members.
- Team lead experience in Tech Bar environment will be an added advantage
- Possess good communication & interpersonal skill
- Successful candidate will need to be cleared CAT 2A
Tell employers what skills you haveCoaching
Management Skills
Asset Management
Leadership
Customer Experience
Interpersonal Skills
Administration
Team Lead
Customer Satisfaction
Team Leader
Customer Service
Scheduling
Performance Management
-
Team Leader
5 days ago
Singapore beBeeLeadership Full time $40,000 - $60,000Job Title: Team Leader\We are seeking an experienced and motivated Team Leader to oversee the daily operations of our outlet. The ideal candidate will be able to lead, train, and support a dynamic team to deliver excellent service and smooth shop performance.\
-
Team Leader
7 days ago
Singapore beBeeLeadership Full time $80,000 - $120,000Job Title: Team LeaderWe are seeking a driven and skilled professional to join our team as a Team Leader. As a key member of our organization, you will be responsible for managing customer relationships, overseeing equipment safety and performance, and generating sales leads to support business growth.The ideal candidate will have excellent communication...
-
Team Leader
6 days ago
Singapore ANDAZ SINGAPORE Full timeRoles & ResponsibilitiesCome join us to express your Andaz as Team Leader - Front Office if the following describes you.You are a good team-player and at the same time, an inspiring leader who is able to guide your team members to perform at the highest standards consistently. You are also a confident individual who is capable of multi-tasking, willing to...
-
Team Leader
20 hours ago
Singapore ANDAZ SINGAPORE Full timeRoles & Responsibilities Come join us to express your Andaz as Team Leader - Front Office if the following describes you. You are a good team-player and at the same time, an inspiring leader who is able to guide your team members to perform at the highest standards consistently. You are also a confident individual who is capable of multi-tasking, willing...
-
Team Leader
3 days ago
Singapore Vopak Full timeSingapore- Singapore- Operations- 40 hours**Description of** **this vacancy**: Start your career as a **Team Leader** at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop...
-
Team Leader
20 hours ago
Singapore ANDAZ SINGAPORE Full timeRoles & Responsibilities Come join us to express your Andaz as Team Leader - Security if the following describes you. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Security is...
-
Team Leader
5 days ago
Singapore beBeeNegotiation Full time $30,000 - $50,000Job Title: Team LeaderA key role for a team leader is to oversee and manage teams, ensuring efficient workflow and high-quality results.Set clear objectives and communicate them effectively to employees.Organize tasks by assigning responsibilities and creating schedules.Coach and develop employees to enhance their skills and performance.Identify areas for...
-
Team Leader
2 weeks ago
Singapore ANDAZ SINGAPORE Full timeRoles & ResponsibilitiesCome join us to express your Andaz as Team Leader - Security if the following describes you.You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Security is...
-
Team Leader
2 weeks ago
Singapore beBeeLeadership Full time $60,000 - $120,000Job Title: Team LeaderWe are seeking a skilled Team Leader to oversee our team's daily operations. As a key member of our management team, you will be responsible for ensuring that all tasks are completed efficiently and effectively.">Maintain high standards of performance and productivity within the team.Develop and implement effective strategies to improve...
-
Team Leader
12 hours ago
Singapore beBeeTeam Full time $4,000 - $6,000Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our organization. As a Team Leader, you will be responsible for leading and guiding a team of employees to achieve daily, weekly, and monthly objectives.The ideal candidate will have strong organizational and leadership abilities, with excellent communication and...
