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Operations Specialist
3 weeks ago
Perform day-to-day computer operations and helpdesk functions in our Data Centre. Ensure the smooth operation of multi-platform systems, including Mainframe, AS/400, UNIX, WinNT, etc.
Key Responsibilities:- Monitor software and hardware facilities, reacting to exceptions according to Standard Operating Procedures.
- Manage IT-related incidents and problems reported by staff.
- Maintain Incident Logs for all monitored software, hardware, and applications.
- Perform job submission, backup, recovery, and restart according to SOP or approved ad-hoc requests.
- Minimum Degree in IT or Computer Science from a recognized institution with at least 8 years of working experience in relevant work areas.
- Experience in operating on AS400, Mainframe, Open system (Unix and Windows) platforms.
- Proficient in using MS Office Suite, Remedy incident ticketing system, and TrueSight monitoring tools.
- Good communication and interpersonal skills.
- Proven ability to work independently and under pressure.
- Develop, Engage, Execute, Role Type (GTO), Strategise, Work Experience Level for GTO CWF.
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.