Customer Success Manager
2 weeks ago
We are seeking a highly skilled and experienced Customer Success Manager to join our team at MongoDB Singapore PTE. LTD. as an Onboarding Program Manager. This role will be responsible for ensuring the successful onboarding of new customers across our business segment.
Key Responsibilities- Customer Onboarding: Take ownership of onboarding new customers, coordinating with internal teams and customers to ensure a smooth transition to our platform.
- Technical Enablement: Build and deliver customized enablement and onboarding plans to ensure customers set up our product correctly and their teams are set up for success.
- Risk and Growth Identification: Proactively identify risk and growth signals during the onboarding process.
- Collaboration: Work closely with Sales, Professional Services, Technical Services, and other teams to ensure customers are introduced to our platform effectively.
- Experience: 5-8 years of experience working in a customer-centric role, such as Customer Success, Implementation Consultant, Onboarding Manager, Technical Project Management, or similar.
- Skills: Exceptional project management skills, ability to work in a fast-paced environment, entrepreneurial mindset, high levels of organization and attention to detail, team player, and passion for collaboration.
- Language: Business proficiency in Korean language is essential for this role, as it will focus on ensuring success for our clients in Korea.
- Opportunity to Work with MongoDB: Join our team and contribute to building our onboarding program from the ground up.
- Professional Growth: Develop your skills and expertise in customer success, technical enablement, and project management.
- Collaborative Environment: Work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
-
Customer Success Manager
2 days ago
Singapore DC BYTE ASIA PTE. LTD. Full timeCustomer Success ManagerDC Byte Asia Pte. Ltd. is seeking a highly skilled Customer Success Manager to join our team in Singapore. As a key member of our APAC hub office, you will be responsible for maximizing the value of our services to our customers.Key Responsibilities:Implement and refine the Customer Success Division in APAC, aligning with DC Byte's...
-
Customer Success Manager
2 days ago
Singapore STRIPE PAYMENTS SINGAPORE PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Stripe Payments Singapore Pte. Ltd. As a Customer Success Manager, you will be responsible for the complete post-sales lifecycle of our customers, ensuring they derive maximum value from our services and achieve project success, retention, and renewal.Key...
-
Customer Success Manager
2 weeks ago
Singapore GOOD BARDS PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at GOOD BARDS PTE. LTD. as we continue to grow and expand our customer base.Key ResponsibilitiesOnboarding and ImplementationOur ideal candidate will be responsible for ensuring a seamless transition from sales to product usage, guaranteeing that customers are...
-
Customer Success Manager
1 week ago
Singapore PERX TECHNOLOGIES PTE. LTD. Full timeAbout Perx TechnologiesWe're a leading player in the Martech and Fintech space, empowering businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.Job Title: Customer Success ManagerWe're seeking a highly skilled Customer Success Manager to drive all aspects of customer success metrics across our Enterprise...
-
Customer Success Manager
1 day ago
Singapore PERX TECHNOLOGIES PTE. LTD. Full timeAbout Perx TechnologiesPerx Technologies is a leading provider of intelligent, autonomous loyalty and customer engagement solutions. Our platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.Job SummaryWe are seeking a highly skilled Customer Success Manager...
-
Customer Success Manager
2 weeks ago
Singapore PERX TECHNOLOGIES PTE. LTD. Full timeAbout Perx TechnologiesPerx Technologies is a leading provider of intelligent, autonomous loyalty and customer engagement solutions. Our platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.We are headquartered in Singapore and have a strong presence in the...
-
Customer Success Manager
2 days ago
Singapore TUNITY TECHNOLOGIES PTE. LTD. Full timeCustomer Success SpecialistOverviewTunity Technologies Pte. Ltd. is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for ensuring exceptional service delivery and maximizing client satisfaction.Key ResponsibilitiesCustomer Relationship Management: Serve as the primary...
-
Customer Success Manager
2 weeks ago
Singapore BIMAGE CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesOverview:The Customer Success Manager is responsible for ensuring long-term customer retention, driving adoption of company products or services, and helping customers achieve their desired outcomes. This role involves proactive customer engagement, issue resolution, and acting as the voice of the customer internally to ensure...
-
Customer Success Manager
2 weeks ago
Singapore PERX TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesAbout Perx:Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.By designing...
-
Customer Success Manager
2 days ago
Singapore STRIPE PAYMENTS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we...
-
Customer Success Manager
4 days ago
Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Success ExecutiveWe are seeking a highly motivated and organized Customer Success Executive to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our operations team, you will be responsible for ensuring that customer orders are processed efficiently and effectively.Key Responsibilities:Order Processing: Ensure that...
-
Customer Success Manager
3 days ago
Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Success ExecutiveWe are seeking a highly motivated and organized Customer Success Executive to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our operations team, you will be responsible for ensuring that customer orders are processed efficiently and effectively.Key Responsibilities:Order Processing: Ensure that...
-
Customer Success Manager
1 day ago
Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Success ExecutiveWe are seeking a highly motivated and organized Customer Success Executive to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our operations team, you will be responsible for ensuring that customer orders are processed efficiently and effectively.Key Responsibilities:Order Processing: Ensure that...
-
Customer Success Manager
2 weeks ago
Singapore RSM STONE FOREST ACCOUNTSERVE PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Executive to join our team at RSM Stone Forest Accountserve Pte. Ltd. as a key member of our customer success team.Key Responsibilities:Deliver a seamless onboarding experience for new clients and users within your portfolio, ensuring a smooth transition to our platform.Collaborate closely with...
-
Customer Success Manager
1 day ago
Singapore KAIFA EAST PTE. LTD. Full timeJob Description & RequirementsKey ResponsibilitiesDevelop and implement client retention strategies to drive business growth and profitability.Collaborate with cross-functional teams to establish clear goals and objectives for client success.Provide exceptional customer service and support to ensure customer satisfaction and loyalty.Analyze customer data to...
-
Customer Success Manager
2 weeks ago
Singapore MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Client Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients in Korea.**Key Responsibilities**Take ownership of onboarding new clients across your business segment,...
-
Customer Success Account Manager
1 week ago
Singapore ALLEGIS GROUP SINGAPORE PRIVATE LIMITED Full timeJob Title: Customer Success Account ManagerAt Allegis Group Singapore Private Limited, we are seeking a highly skilled Customer Success Account Manager to join our team. As a key member of our organization, you will be responsible for developing and nurturing relationships with our customers, understanding their business priorities, and delivering...
-
Customer Success Manager
2 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesKey Responsibilities:1. Efficient Client Support: Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns. Maintain professionalism and empathy throughout all interactions, demonstrating a efficient commitment to delivering world-class customer...
-
Customer Success Account Manager
2 days ago
Singapore ALLEGIS GROUP SINGAPORE PRIVATE LIMITED Full timeJob Title: Customer Success Account ManagerJob Summary:We are seeking a highly skilled Customer Success Account Manager to join our team at Allegis Group Singapore Private Limited. As a key member of our customer success team, you will be responsible for developing and nurturing relationships with our key customer stakeholders, understanding and aligning...
-
Customer Success Director
1 day ago
Singapore V V TECHNOLOGY PTE. LTD. Full timeCustomer Success DirectorV V TECHNOLOGY PTE. LTD. is seeking a highly skilled Customer Success Director to lead our customer success team in Southeast Asia. As a key member of our leadership team, you will be responsible for designing, executing, and continuously optimizing customer success strategies to ensure customer satisfaction and retention meet our...