Excellence Transport Coordinator

5 days ago

Singapore beBeeCustomer Full time $90,000 - $110,000

As a key player in the logistics landscape, your role will be instrumental in driving Customer Excellence.

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At our organization, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

With a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence. Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence.

Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.

  • To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
  • To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
  • To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
  • To prepare spot quotations, data for tender documents + actively participate in commercial support.
  • To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
  • To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
  • To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints. To report incidents + hazards as per the relevant working instructions.

At our organization, we stand for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities.

We believe that you can make a valuable contribution to our organization and look forward to receiving your application.

Our work contributes to more than we imagine – delivering life-saving medicines, developing sustainable transportation solutions or supporting our local communities.

We kindly advise that placement agencies refrain from submitting unsolicited profiles.

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