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Academic Success Coach
2 months ago
Key Responsibilities:
- Establish strong relationships with assigned learners to foster a supportive learning environment.
- Collaborate with learners to develop personalized learning plans that align with their academic goals.
- Provide guidance and support to help learners navigate the asynchronous learning environment.
- Monitor and track learner progress, identifying areas where additional support may be needed.
- Develop and implement intervention strategies to address challenges that may impact learner success.
- Communicate regularly with learners, documenting interactions and tracking progress using online tools.
- Respond promptly to learner inquiries, providing clear and concise information.
- Work closely with academic staff and student services teams to ensure seamless support for learners.
- Perform other related duties as required to support the objectives of the role.
Job Requirements:
- Relevant experience in academic advising, counseling, student services, or career coaching/development in higher education.
- Familiarity with adult learners and their unique needs.
- An internationally recognized credential in coaching or a related field is an asset.
- Excellent active listening and problem-solving skills.
- A nurturing and encouraging attitude.
- Strong communication and interpersonal skills, with the ability to work collaboratively.
- Meticulous attention to detail.
- Exceptional customer service and relationship-building skills.