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Academic Success Coach

2 months ago


Singapur, Singapore Singapore Institute of Technology Full time

Key Responsibilities:

  • Establish strong relationships with assigned learners to foster a supportive learning environment.
  • Collaborate with learners to develop personalized learning plans that align with their academic goals.
  • Provide guidance and support to help learners navigate the asynchronous learning environment.
  • Monitor and track learner progress, identifying areas where additional support may be needed.
  • Develop and implement intervention strategies to address challenges that may impact learner success.
  • Communicate regularly with learners, documenting interactions and tracking progress using online tools.
  • Respond promptly to learner inquiries, providing clear and concise information.
  • Work closely with academic staff and student services teams to ensure seamless support for learners.
  • Perform other related duties as required to support the objectives of the role.

Job Requirements:

  • Relevant experience in academic advising, counseling, student services, or career coaching/development in higher education.
  • Familiarity with adult learners and their unique needs.
  • An internationally recognized credential in coaching or a related field is an asset.
  • Excellent active listening and problem-solving skills.
  • A nurturing and encouraging attitude.
  • Strong communication and interpersonal skills, with the ability to work collaboratively.
  • Meticulous attention to detail.
  • Exceptional customer service and relationship-building skills.