
Digital Workplace Operations Specialist
4 days ago
We are seeking a highly skilled operations professional to lead the management, optimization and support of digital workplace technologies.
The ideal candidate will have strong expertise in endpoint management, identity/access management and scripting automation.
- Plan and execute deployments of desktops, laptops, tablets and mobile devices; configure and maintain compliant device images.
- Enforce endpoint security policies, apply regular patches and ensure adherence to regulatory requirements.
- Oversee inventory, monitoring, troubleshooting and software deployment; maintain licensing compliance.
- Leverage PowerShell scripting to automate device management tasks and improve operational efficiency.
- Provide end-user technical support, deliver training and maintain an accurate asset inventory including lifecycle management.
- Microsoft Endpoint Manager (MEM)
- Okta (Identity & Access Management)
- Google Workspace
- Zoom
Required Skills and Qualifications:
- Bachelor's degree in Information Technology, Computer Science or related field.
- 8–10 years' experience in end-user device management and identity/access management operations.
- Proficiency with Windows, macOS, iOS and Android endpoint management.
- Strong expertise with Okta, Microsoft Endpoint Manager, Active Directory and endpoint security best practices.
- Solid knowledge of Google Workspace, Microsoft 365 and Zoom administration.
- Experience with scripting/automation (APIs, PowerShell).
- Excellent troubleshooting, analytical and problem-solving skills.
- Strong communication, documentation and stakeholder engagement abilities.
Benefits:
- Opportunity to work with cutting-edge technology
- Collaborative and dynamic work environment
- Ongoing training and development opportunities
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