Airport Operations Manager

2 months ago


Singapur, Singapore Changi Airport Full time

Job Summary:

We are seeking a highly skilled and experienced Airport Duty Officer to join our team at Changi Airport. As an Airport Duty Officer, you will be responsible for overseeing the day-to-day operations of the airport, ensuring the safety and efficiency of airport operations, and providing exceptional customer service to our passengers and stakeholders.

Key Responsibilities:

  • Manage airport operations across terminal and airside, ensuring optimal allocation of resources and effective airport facilitation to promote a positive user experience.
  • Oversee the end-to-end processes from runway and taxiway management, apron management, and airside resource allocation to ensure safe and efficient take-off, landing, and taxi-ing at Changi Airport.
  • Proactively work with internal and external stakeholders to manage any operational disruptions and provide analytical assessment and insights towards process improvements and incident management capabilities.
  • Conduct training and assessment of safety-related competencies for airport stakeholders.
  • Collaborate with airport partners to ensure smooth operations and optimal user experience at Changi Airport.
  • Exercise resourcefulness and discretion when finding solutions to operational and service issues, facilitating special events and/or VVIPs, and managing abnormal operations.

Requirements:

  • Diploma in any discipline, preferably with an interest in aviation.
  • Medically fit to be working on 24/7 rotating shifts.
  • Able to multi-task and make decisions under pressure.
  • Preferably possess a Class 3 driving license, able to work independently, and be fluent in spoken English.
  • This is a 2-year contract position.


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