Hospitality Host

1 week ago


Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Job Overview

We are seeking a skilled and enthusiastic Senior/Host to join our team at Artyzen Singapore Hotel. As a Senior/Host, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities

* Assist with the set-up of the bar, ensuring a clean and well-presented environment for our guests.
* Greet guests as they arrive and show them to their table.
* Provide menus and make recommendations to guests based on their preferences.
* Take orders and ensure accurate recording and transmission to the kitchen.
* Serve food and drinks to guests in a timely and professional manner.
* Check on guests regularly to ensure satisfaction and address any concerns.
* Handle guest complaints or issues with a positive attitude and find a quick resolution.
* Ensure accurate billing and payment processing for our guests.
* Assist with cleaning and maintaining the bar during and after service.
* Maintain accurate records of inventory, orders, and sales on each shift.

Requirements

* Previous experience in a similar role in the hospitality industry is an added advantage.
* Excellent communication and customer service skills.
* Ability to work well in a team environment.
* Strong attention to detail and passion for delivering exceptional service.
* Ability to work in a fast-paced environment and under pressure.
* Willingness to work flexible hours, including weekends and holidays.
* Ability to stand and walk for extended periods during peak times.
* Excellent communication and interpersonal skills, with the ability to work as a team.
* Good command of written and spoken English.
* Adaptable and outgoing with excellent interpersonal skills.
* Ability to work under pressure and be flexible.
* Passionate and enthusiastic with a positive 'can-do' attitude.

What We Offer

* A dynamic working environment with an open and collaborative culture.
* Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.
* Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.
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