Deputy Director, Community and Partnerships for Learning

17 hours ago


Singapore Careers@Gov Full time

About the Role:

The Deputy Director, Community and Partnerships for Learning will lead a team in planning, strategizing, identifying, and implementing learning provisions. This includes analyzing sector needs and supply, leading to partnership work, collaborations, client leads, and marketing to promote uptake.

About You:

You will seek out and work closely with external stakeholders on three fronts:

  • Government bodies (e.g. Ministries, SkillsFuture Singapore)
  • Social Service Agencies – to find suitable partners and promote SSI's learning provisions
  • Training Providers – to find suitable partners to fill the training needs of the sector

You will also work closely with internal stakeholders:

  • SSI's Learning and Professional Development team – to align development of new learning provisions, based on sector training needs and supply data
  • SSI's Programme and Learning Services team – to guide operations for launching of courses
  • SSI's Quality Assurance and Evaluation team – to review learner and organisational feedback to ensure high-quality collaborations and partnerships
  • NCSS Divisions – to support capability development initiatives in areas such as digitalisation, people practice, and volunteer management

Responsibilities:

  • Develop partnership strategy for SSI to meet existing and emerging training needs of social service professionals
  • Develop and maintain Analysis framework (based on the ADDIE model) for SSI, ensuring its learning provisions are relevant
  • Business development and marketing efforts of SSI's courses
  • Stakeholder management, community outreach, and working across teams, within NCSS, across MSF, and the sector at large, and with other training providers
  • Lead and guide a team of 8-9 staff across different functions such as business development, account servicing, contracting, social learning, data analytics, and marketing
  • Plan, manage, and monitor manpower resources, project timelines, and budget utilisation for the team
  • Report team progress and KPIs at SSI management meetings every quarter

Requirements:

  • Good interpersonal and communication skills
  • Networking and collaboration skills
  • Good writing and presentation skills
  • Negotiation and persuasion skills
  • Attention to detail
  • Research and strategic analysis
  • People management skills
  • Outcome-focused

Skills & Knowledge:

  • Training business models and operations
  • Training business intelligence and strategy
  • Relationship management
  • Business Model and Pricing
  • Proficient in Microsoft Office applications, especially Microsoft Excel and preferably Microsoft Power BI
  • Data analysis skills
  • Planning and project management skills
  • SSI product knowledge

Experience:

  • Possesses social service sector knowledge and/or experience
  • Extensive networks in the social service and/or training spaces
  • Has prior experience in or familiarity with CET landscape
  • Managed a large team well for at least 5 years

Special Certification:

Advanced Certificate in Learning and Performance will be a bonus



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