Strategic Risk Management Leader
3 weeks ago
Job Description
DBS Bank is seeking an experienced Risk and Control Senior Manager to join its Customer Centre team. The successful candidate will be responsible for overseeing the risk management and control functions within the Customer Centre, ensuring the delivery of world-class customer service and effective risk management.
Key Responsibilities
- Develop and implement a comprehensive risk management framework for Customer Centre operations.
- Identify, assess, and mitigate risks, ensuring alignment with organizational risk appetite.
- Design and maintain effective control processes, procedures, and policies.
- Collaborate with senior management to establish risk management goals and objectives.
- Provide risk management guidance and oversight to Customer Centre teams.
- Conduct regular risk assessments, audits, and compliance reviews.
- Develop and manage risk management training programs for Customer Centre staff.
- Foster a risk-aware culture, encouraging employee involvement and accountability.
- Report on risk management performance and emerging risks to senior leadership.
- Stay up to date with industry trends, best practices, and regulatory requirements.
Requirements
- Bachelor's degree in business administration, finance, or a related field.
- Minimum 10 years of relevant experience in senior management role that involved risk management, internal audit, or other related field.
- Proven records of success in managing risk and control processes.
- Strong knowledge of risk management principles, frameworks, and industry standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and make data-driven decisions.
- Strong problem-solving and conflict resolution skills.
- Experience with auditing, assessment, and compliance activities.
- Strong understanding of regulatory requirements and industry standards.
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