Senior Medical Operations Specialist

3 days ago

Singapore beBeeMedicalOperations Full time $65,000 - $95,000
Job Overview

We are seeking a skilled Senior Medical Operations Specialist to provide critical support to our medical leadership team.

Main Responsibilities:
  • Clinical & Administrative Support:
    • Manage the medical director's schedule, including patient appointments, meetings, and professional engagements.
    • Organize and prepare patient case notes, investigation results, imaging reports, and follow-up documentation.
    • Coordinate communication with patients, including scheduling, reminders, and post-consultation follow-ups.
    • Ensure accurate and timely updates of patient files, maintained with strict confidentiality.
    • Prepare necessary documentation for surgeries, procedures, or referrals.
  • Operational & Strategic Support:
    • Assist the medical director in implementing clinical programs, service enhancements, and operational improvements.
    • Track and follow up on action items, project timelines, and reporting deliverables.
    • Support preparation of presentations, briefing papers, and reports for internal and external stakeholders.
    • Coordinate internal meetings and committee sessions, including agenda preparation and minute-taking.
  • Stakeholder & Team Liaison:
    • Liaise with clinic managers, nurses, and allied health teams to ensure seamless patient flow and operational efficiency.
    • Serve as the point of contact between the medical director and other departments, external partners, or patients when required.
    • Assist in handling urgent clinical matters or escalations in coordination with relevant departments.
  • Quality & Compliance Support:
    • Help monitor clinical workflow, identify service gaps, and suggest process improvements.
    • Ensure compliance with internal policies, patient confidentiality protocols, and regulatory requirements.
    • Support data collection and documentation for audits, medical board reviews, and quality assurance activities.
    Requirements:
    • Bachelor's degree in Healthcare Administration, Life Sciences, Nursing, or related field.
    • Prior certification in healthcare operations or medical administration is advantageous.
    • Minimum 2–5 years' experience in a healthcare setting, supporting a senior clinician or medical leader.
    • Familiarity with managing patient records, medical documents, and appointment systems.
    • Highly organized and meticulous, with the ability to manage sensitive clinical information.
    • Strong interpersonal and communication skills to interact effectively with patients and medical professionals.
    • Proficient in Microsoft Office; experience with electronic medical record (EMR) systems preferred.
    • Able to multitask, prioritize, and work efficiently in a fast-paced environment.
    • Professional, discreet, and proactive in supporting the needs of a senior doctor.

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